POST-GRADUATE DIPLOMA IN HOSPITAL MANAGEMENT


ABOUT PROGRAM:

Due to the rapid growth in hospital sector, there is great need for professional managers to improve efficiency and effectiveness of private as well as public sector hospitals. So there is a need felt for a program that is designed in a manner to impart sound knowledge of concepts and management fundamentals of hospital functioning under different modes. This curriculum will develop professionals who would demonstrate strong problem solving acumen and analytical skills alongside great people dealing skills. The students of this course will imbibe in them a sense of ownership towards the service to patients and the society at large.

PROGRAM IS AIMED AT:

  • To understand the managerial skills and its implementation in an organized way in hospital sector
  • To acquaint them with full functioning of the hospital sector
  • To familiarize with the National Health Programs and Insurance and its application in Hospitals
  • Efficiently implement process of accreditation in the health sector
  • To develop managerial abilities and analytical skills, and training to communicate with the community, interaction with government and statutory authorities

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WHY THIS PROGRAM

Indian Healthcare sector is growing at a cumulative average of 16.5% and will reach USD 280 billion; in near future, this sector will create 40 million new job opportunities. Again, it is estimated that hospital constitutes 70% of healthcare sector. The growth of private sector, changing lifestyle and current pandemic created immense job opportunities for professionally trained and skilled executives in the present time and this demand is likely to increase in future. It is an obvious fact that well managed hospitals can achieve superior output, patient satisfaction and effective clinical success all at one go. A satisfied patient will market the hospital through word of mouth and may become Brand Ambassador of the hospital that provided support and services to the concerned.

In India, there is dearth of skilled and efficient hospital administrator, yet a very few academic institutions offer hospital management program. The doctors in the hospitals strive hard to manage clinical and administration operation simultaneously as they lack managerial skills which in turn results into leadership crisis.

These days, hospitals are only administered but not managed as per the slated goal. An efficient hospital administrator can explore good career prospects and can become pivotal for the growth and success in this sector.

SALIENT FEATURES OF PROGRAM

  • Learning from experienced in-house, visiting faculties and leading experts from various hospitals
  • Design of course having inputs from experienced medical professionals
  • 4-month Project in hospital, which will provide practical experience and up-gradation of their existing knowledge
  • Curriculum focused for freshers as well as working professionals
  • Part time online course with flexible timing
  • Inculcate knowledge of organizational abilities
  • Gives expertise in leadership and management skills
  • Increases logical and critical thinking abilities
  • Emphasis on development of written, verbal and non-verbal Communication skills
  • Transformative learning approach

PROGRAM STRUCTURE

COURSES:

  • Evolution of Management Principles
  • Managerial Communication
  • Essentials of Health Economics, Accounting and Financing
  • Healthcare Management and Exposure to Community work
  • National Health Policies and Programs
  • National Health Insurance Models and Management
  • Hospital as Service industry
  • Hospital Organisation and Management
  • Quality Assurance, Quality Tools, and Accreditation Agencies
  • Project(Hospital)

CAREER

A growing demand for professional hospital administrators in India has opened up plethora of openings in various private and government run hospitals. The PGDHM program will develop students so as to suit to following positions, though are not limited as:

  • Medical Director
  • Hospital Business Manager
  • Hospital Administrator
  • Centre Manager
  • Deputy Superintendents
  • Operation Manager
  • Duty Managers
  • Guest Relation Manager
  • HR Manager
  • Patient Coordinator
  • Floor Manager
  • Patient Relation Executive
  • Front Office Administrator
  • Patient Coordinator
  • Front desk Executives

PROGRAM COVERS

  • Administrative Operations in Hospital Sector
  • Health Economic Aspects
  • Health Insurance Models and Management
  • Hospital as Service Industry

SKILLS AND OUTCOME:

  • Logical , reasoning and analytical skills required for critical thinking
  • Rational decision making
  • Handling day-to-day operations efficiently
  • To inculcate empathetic behaviour
  • To build cordial, sound and organizational culture
  • Improve the productivity and effectiveness in people centric sector

SECTORS IDENTIFICATION

  • Private and Public Health Centres, Hospitals run by Corporates and Trusts
  • To start own Consultancy / Advisory Services
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